Support
Shift · Last updated October 27, 2026
Contact
Email shift.layrest.dev@gmail.com, or use Settings → Send feedback in the app. The in-app form doesn't ask for your email, so include it in the message if you'd like a reply.
Restore a purchase
Open Shift, tap any feature marked PRO to open the Shift Pro screen, then tap Restore purchases. Use the same account you bought Shift Pro with: your Apple Account on iPhone, or your Google Account on Android.
Cancel a subscription
Monthly and annual plans renew automatically until you cancel; the lifetime purchase never renews. Shift can't cancel a subscription for you.
- iPhone: subscriptions are managed by Apple. Open Settings → your name → Subscriptions → Shift Pro.
- Android: subscriptions are managed by Google Play. Open your subscriptions in Google Play, select Shift Pro, and tap Cancel subscription. Uninstalling Shift doesn't cancel it. Google's steps: Cancel, pause, or change a subscription on Google Play.
Refunds
- iPhone: Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.
- Android: Google Play handles refunds for Google Play purchases. On play.google.com, open your profile picture, then Payments & subscriptions → Budget & order history, and choose Report a problem next to the order. Google's steps: Request a refund on Google Play.
Free premium-audio sessions
New installs include two free sessions with ambience and voice guidance. One is used the moment premium audio starts playing in a session. After that, the sound library is part of Shift Pro; the free tone stays free.
Your data
Your sessions, history, and settings stay on your device. If you use Shift on Apple Watch, your watch sends each finished session to Shift on your paired iPhone so it counts in your history there. Shift on Android has no watch app. On iPhone and Android, Settings → Delete history removes your session history, streaks, and breath-hold records, and deleting the app removes everything Shift stored on your phone. See the Privacy Policy for details.
Apple Health
Apple Health is on iPhone and Apple Watch only; the Android app doesn't have it. On iPhone, Shift only writes to Health, and only if you turn sync on in Settings → Apple Health. It saves each completed session as Mindful Minutes. On iOS 18 or later, it also asks how you feel after a session, and if you answer, it saves that as a State of Mind entry. To stop, turn sync off in Settings → Apple Health, or change Shift's access in the Health app's privacy settings.
On Apple Watch, Shift asks for Health access on the watch. It reads your heart rate during a session to show how it changed, and doesn't send it anywhere. To measure it, Shift runs a Mind and Body workout during the session and doesn't save the workout. Health keeps the heart rate readings your watch takes during it, as it does for any workout. If you allowed it, each completed Watch session is saved as Mindful Minutes, and it counts in your history on your iPhone either way.